When your meals arrive

  • Freeze all meals right away to keep them fresh.
  • When you’re ready to eat, take a meal out of the freezer and reheat it straight from frozen.

Microwave, from frozen

  1. Remove any sauce cups or items not labeled microwave-safe.
  2. Vent or loosen the lid.
  3. Microwave on high for 4 to 6 minutes, depending on portion size and your microwave.
  4. Stir halfway through if you can.
  5. Keep heating in 30-second bursts until the meal is hot throughout.
  6. For food safety, the meal should reach an internal temperature of 165°F.

Oven, from frozen

  1. Preheat the oven to 350°F (175°C).
  2. Transfer the meal to an oven-safe dish.
  3. Cover with foil.
  4. Bake for 25 to 35 minutes, until heated through.
  5. Check that the meal reaches 165°F before eating.

Storage and food safety

  • Keep meals frozen until you’re ready to use them.
  • For best quality, enjoy within 30 days of receiving your order.
  • Once thawed, eat within 3 to 4 days and do not refreeze.
  • Always reheat thoroughly before eating.
Questions about a meal?Reply to any email from us or call +1 (517) 216-8965.